YORINA Privacy Policy

Effective date: July 13, 2026

YORINA is designed to help parents, guardians, and approved caregivers coordinate family care.

This Privacy Policy explains how YORINA TECHNOLOGIES, operating as YORINA (“YORINA,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you:

Visit yorina.app
Join a waiting list
Communicate with us
Create a YORINA account
Use the YORINA mobile application
Use any related YORINA services

YORINA is intended for adults managing or supporting family care. It is not currently intended for children to use independently.

1. Information We Collect

The information we collect depends on how you interact with YORINA.

1.1 Website and Waiting-List Information

When you visit our website or join a waiting list, we may collect:

Your name
Email address
Country or region
Information you voluntarily include in a message
Your communication preferences
Basic website and device information

1.2 Account Information

When the YORINA application becomes available, we may collect:

Name
Email address
Telephone number, where enabled
Authentication information
Preferred language
Country
Time zone
Account and notification preferences

1.3 Family and Household Information

A parent or authorised adult may provide:

Household name
Family-member names
Caregiver names
Relationships and roles
Caregiver permissions
Availability and responsibility status
Caregiver invitations
Family routines and preferences

1.4 Child Information

A parent, legal guardian, or authorised adult may provide information concerning a child, including:

Preferred name
Date of birth
Optional profile photograph
Care stage
Feeding information
Sleep information
Diaper information
Care notes
Appointments
Important restrictions
Emergency contacts
Caregiver access permissions

We request only information reasonably necessary to provide the selected YORINA features.

1.5 Health and Care Information

Where a user chooses to use relevant features, YORINA may process sensitive information such as:

Medication records
Allergies or restrictions
Symptoms recorded by a caregiver
Professional care instructions
Hospital discharge information
Prescriptions
Appointment notes
Healthcare-provider contact details

YORINA is not a healthcare provider and does not use this information to diagnose, prescribe, or replace qualified medical care.

1.6 Voice, Text, Photographs, and Videos

Users may provide:

Voice care updates
Written updates
Photographs
Videos
Documents
Family memories
Personal notes

Our intended default for ordinary voice updates is to process the audio, create the requested structured record, and delete the raw audio after processing unless the user deliberately saves it or separately agrees to another use.

1.7 Technical and Usage Information

We may automatically receive:

Device type
Operating system
Application version
Browser type
Internet Protocol address
Approximate region
Login time
Session and security information
Feature interactions
Crash and performance information
Notification delivery status

We aim to keep product analytics separate from sensitive family content wherever reasonably possible.

1.8 Subscription Information

When paid services become available, we may receive:

Subscription plan
Payment status
Billing country
Transaction reference
Renewal and cancellation status

Payment information may be processed by Apple, Google, or another authorised payment provider. YORINA does not intend to directly store complete payment-card details.

2. How We Use Information

We may use personal information to:

Create and manage user accounts
Create private family households
Coordinate approved caregivers
Record and organise care updates
Prepare caregiver handovers
Display the active caregiver
Operate Rest Mode
Deliver reminders and notifications
Maintain the family timeline
Store confirmed professional instructions
Answer questions about authorised family records
Generate family summaries
Preserve user-selected memories
Personalise authorised routines and preferences
Provide customer support
Process subscriptions
Maintain security and prevent misuse
Diagnose technical problems
Improve product performance
Meet legal and regulatory obligations
Protect users, children, YORINA, and others

We will not use sensitive family information merely because it may be commercially valuable.

3. Artificial Intelligence

YORINA may use artificial intelligence to:

Interpret natural voice and text updates
Convert unstructured information into care records
Prepare handover summaries
Retrieve authorised family information
Organise documents
Identify incomplete or conflicting entries
Suggest low-risk coordination actions

YORINA may make mistakes. Users must review sensitive information, particularly medication details, medical instructions, caregiver permissions, and responsibility transfers.

YORINA will not intentionally use artificial intelligence to:

Diagnose medical conditions
Prescribe medication
Determine medication doses
Make legal or custody decisions
Evaluate parenting quality
Rank caregivers
Make emergency decisions instead of the user
Present uncertain information as confirmed fact

We intend to retrieve only the family information reasonably relevant to the user’s request and permissions.

4. Private Family Data and AI Training

Private family content will be processed to deliver the YORINA service.

We do not intend to use private child, medical, voice, document, photograph, video, or family-memory content to train public or shared general-purpose AI models without separate and explicit permission.

Where we use third-party AI or infrastructure providers, we will seek contractual and technical protections concerning:

Confidentiality
Security
Retention
Data use
Model training
Deletion
Sub-processors

We will aim to minimise direct identifiers sent to external providers.

5. Legal Grounds for Processing

Depending on your location and the relevant activity, we may process personal information based on:

Performance of our agreement with you
Your consent
Compliance with legal obligations
Our legitimate interests in operating, securing, and improving YORINA
Protection of vital interests where legally permitted
Other lawful grounds recognised by applicable law

Where consent is required, you may withdraw it. Withdrawal does not affect processing already lawfully completed.

6. Children’s Privacy

YORINA’s initial service is intended for adults.

Children must not create or operate independent YORINA accounts unless we introduce a specifically designed, age-appropriate service supported by appropriate consent and safeguards.

A person creating or managing a child profile confirms that they are:

The child’s parent
The child’s legal guardian
Or otherwise authorised to manage the relevant care information

We do not knowingly allow children under 13 to independently provide personal information through YORINA.

If you believe a child has created an account or provided information without appropriate authorisation, contact us so we can investigate and take appropriate action.

7. Caregiver Permissions

YORINA may allow guardians to invite:

Other guardians
Grandparents
Relatives
Nannies
Temporary caregivers
Other approved adults

Access may differ by:

Household
Child
Role
Information category
Permitted action
Care period
Expiry time

A caregiver’s active responsibility does not automatically provide access to all household or medical information.

Guardians are responsible for selecting appropriate permissions and reviewing access regularly.

8. When We Share Information

We may share information with:

8.1 Authorised Household Members

Information may be shared with caregivers according to permissions selected by an authorised guardian.

8.2 Service Providers

We may use providers for:

Cloud hosting
Authentication
Databases
Artificial intelligence
Speech processing
Document processing
Notifications
Email
Analytics
Customer support
Payments
Security monitoring

Providers may process information only as necessary to perform contracted services and subject to appropriate safeguards.

8.3 User-Directed Sharing

We may share information when a user deliberately:

Invites a caregiver
Exports family records
Sends a care summary
Connects an external service
Shares information with a professional
Publishes or sends a selected memory

8.4 Legal and Safety Requirements

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to a valid legal request
Protect the rights or safety of a person
Investigate fraud or security incidents
Enforce our agreements
Protect YORINA’s systems and users

We will seek to verify legal requests and limit disclosure to what is lawfully required.

8.5 Business Transactions

If YORINA is involved in a merger, financing, acquisition, restructuring, or sale of assets, information may be transferred subject to confidentiality and applicable legal requirements.

9. What We Do Not Sell

YORINA does not intend to sell personal information.

We do not intend to sell or use the following for behavioural advertising:

Child health information
Feeding records
Sleep records
Medication records
Parent exhaustion information
Family conflict information
Medical documents
Private photographs
Voice recordings
Family memories

If our practices materially change, we will update this policy and request consent where required.

10. Cookies and Similar Technologies

Our website may use necessary technologies for:

Security
Session management
Remembering preferences
Basic website functionality
Measuring site performance

Where required, optional analytics or marketing technologies will be controlled through a consent mechanism.

You may be able to manage these technologies through your browser or device settings.

11. Data Retention

We retain information only for as long as reasonably necessary for:

Providing the service
Maintaining records selected by the family
Securing accounts
Resolving disputes
Complying with legal obligations
Enforcing agreements

Different categories may have different retention periods.

For example:

Temporary processing data may be deleted shortly after processing.
Raw voice data may be deleted after transcription unless intentionally saved.
Operational care records may remain while the household account is active or according to selected retention settings.
Memories may remain until deleted by the family.
Security records may be retained for a defined security period.
Deleted information may remain temporarily in protected backups before final removal.

We will define and enforce more specific retention periods before the full application launches.

12. Data Security

We use administrative, organisational, and technical safeguards designed to protect information, which may include:

Encryption in transit
Encryption at rest
Secure authentication
Role-based access
Device and session controls
Audit logging
Restricted staff access
Secure backups
Vulnerability management
Monitoring and incident response

No digital system is completely secure. Users are responsible for protecting their devices, credentials, and recovery methods.

13. International Data Transfers

YORINA may use service providers or systems located in countries other than your own.

Where required, we will use appropriate safeguards for international transfers, which may include:

Contractual protections
Approved transfer mechanisms
Regional hosting
Data-minimisation measures
Security controls

The available safeguards may depend on your country and the YORINA services you use.

14. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Know whether we process your information
Access your information
Correct inaccurate information
Request deletion
Restrict certain processing
Object to certain processing
Withdraw consent
Receive a portable copy
Complain to a competent authority
Request information about sharing
Request review of certain automated decisions

These rights may be subject to legal limitations, identity verification, and the rights of other household members.

15. Family Export and Deletion

YORINA intends to provide controls allowing authorised users to:

Correct care records
Delete selected records
Remove caregivers
Export family information
Delete a child profile where authorised
Delete the household account

Some actions may require stronger identity verification because they affect sensitive child or family information.

We will not intentionally make cancellation, export, or deletion unnecessarily difficult.

16. Notifications

Notifications may include care updates, handover requests, reminders, account activity, or service notices.

To protect privacy, lock-screen notifications may hide sensitive details by default.

Users may control many notification preferences through YORINA or their device settings. Certain security or account notices may still be sent where necessary.

17. Medical Information and Emergencies

YORINA may help organise user-entered observations and confirmed professional instructions.

YORINA does not:

Provide medical diagnosis
Replace qualified healthcare professionals
Guarantee a child’s safety
Monitor emergency conditions
Prescribe or change medication
Replace emergency services

Do not rely on YORINA in place of appropriate medical or emergency assistance.

In an urgent or emergency situation, contact local emergency services or a qualified healthcare professional immediately.

18. Third-Party Services

YORINA may link to or integrate with third-party services.

Their privacy practices are governed by their own policies. We are not responsible for independent third-party services outside our control.

Before enabling an integration, review what information will be shared and how the external provider will use it.

19. Changes to This Privacy Policy

We may update this Privacy Policy as YORINA develops.

If a change materially affects how we use sensitive information, we will provide appropriate notice and obtain consent where required.

The effective date at the top identifies the latest version.

20. Contact Us

Questions, requests, or concerns regarding privacy may be sent to:

Email: privacy@yorina.app

You may also contact us through the support channel provided within the YORINA application when available.